Our team of customer service experts are here to make sure that your experience owning a new Terrene home is as worry free as possible.

If you have a warranty related question or would like to request customer service, please login to the Customer Service Area. If you have not registered yet, register here

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For emergencies involving life and safety, please call 911.

For plumbing, HVAC or electrical emergencies requiring immediate attention, please call a licensed contractor that provices 24/7 service. 

Recommended contractors: 
Best Plumbing - (206) 633-1700 
MM (HVAC, Electrical) - (425) 881-7920 

For all other customer service situations, please fill out the Customer Service Require Form and you will be contacted within the next business day.